Emergency Contacts

Non-urgent advice: Urgent Cases


In case of an acute emergency please dial 999.

Accident and Emergency

The nearest A&E Department are at the Queen Elizabeth Hospital (020 8836 6000) and at the University Hospital Lewisham (020 8333 3000).

Non-urgent advice: 24 Hour Advice

The NHS 111 service provides information, advice and access to medical services 24 hours a day, 365 days a year. Calls to 111 are free from both landlines and mobile phones.

Please do not go to A&E during the day, unless it is extremely urgent and life- threatening. Please call the surgery on 020 8858 0689 during opening hours if you have a problem. The GPs run a triage telephone clinic and are best placed to advise you about appropriate treatment, etc. This may stop unnecessary attendance at A&E departments, along with a lengthy wait.

Notes on Guidance

Some emergencies are self-evident:

  • Collapse
  • Major stroke
  • Haemorrhage
  • Poisoning
  • Electrocution
  • Severe burns
  • Suspected heart attack
  • Major fractures or serious injury

These all warrant a 999 ambulance.

Other emergencies such as:

  • Severe abdominal pain
  • Pneumonia
  • Severe headache
  • Worsening asthma
  • High fever in a young
  • Listless child

These all need to be dealt with promptly by a GP

Less serious problems such as:

  • Earache
  • Minor fevers
  • Coughs and colds
  • Tummy upsets

These can usually initially be dealt with using over the counter medicines or wait for a routine appointment with the GP and should generally not be presented as emergencies for GPs.